Under The Radar results – ‘Cox Plate’ day 25thOct08
October 28, 2008BettorTrader Scam Reports
October 13, 2008We recognise that there have been many horse racing software scams.
We ARE different. We are passionate about the industry and are here to stay.
We have had a gut full of our competitors and other spiteful individuals involved with or working for them. We are now offering an $5000 cash reward for information leading to the identity of the company or individuals making posts designed to damage the reputation of BettorTrader.
We are being Harassed.
We constantly receive fake emails and often find we have been talking to and then demonstrating our software to one of our competitors. Why? They quite simply want what we have. We had threats from one company and one of the sales people working for them which was taken to police and a formal complaint lodged, with that company being contacted by them.
Why?
Companies selling over-priced, under-performing software on the Gold Coast hate us. Why? Because we don’t lie, we turn people away from the whole industry that we feel it would be a detriment to and that means at times that no one gets the business. 90% of people who have come to us are talking to one of these other companies. We charge under half of most of them and offer 10 times more. This in itself should make things fairly obvious to those who have read the posts in question.
We need your help.
We know someone knows something and we are calling on your good natures and common decency to help get to the bottom of it. We know it is a competitor. The posts are stuffed with keywords to rank highly with Google Adwords. If it means you may lose your job, we will have one for you and you wont be forced to lie either. We don’t have to. Bettortrader is the best there is by far.
Basically we are being “blackmailed”
We receive emails from the sites asking us for money to either remove the posts of add an ‘ok’ to them indicating they have researched us and we come up squeaky clean.
If you don’t believe us call the Department of Fair Trading
If anyone wants to find out if we are not so, call the Department Of Fair Trading or the ACCC. Their number in NSW for the DFT is (02) 6627 6500. Ask for Megan. Alternately, they can be contacted on 133220 which is only available from within Australia.
If you are responsible…
As for those making the posts, please continue. The more you do, the better chance we have of finding you. I know it must be tough competing in this market with a $10,000 plus get rich quick scam against the likes of Bettortrader but if you can’t do so ethically (if you know what that word means) then perhaps you should do something else.
Our Guarantee
Bettortrader has an unconditional 30day money back guarantee and 14day cool off period.
Dispute Resolution
Our internal dispute resolution procedure is robust and the agreements are in plain English with no hidden clauses or conditions. Each member is entitled to have their case heard and in the event would arise that would an issue remains unresolved – which will be never -
External Dispute Resolution
Every consumer in the country is protected by various governing laws and departments enforcing them such as the DFT, ACCC and ASIC.
Do you have a dispute with BettorTrader or any other company?
If someone had a genuine complaint, this would be the first port of call. That is Call Department of Fair Trading in your state.
Real Customers who have complaints DO NOT
They would not most cleverly stuff their posts with keywords for the sole purpose of ranking highly in Google.
They would have gone through the above channels and gotten a refund.
Yes, this is a very niche market and the competition is fierce but surely one does not have to stoop as low as it appears these people have.
I look forward to hearing from people with the relevant information.
Time to regulate?
BTW - We firmly believe it way past time to bring the government into this and seek regulation or even legislation.
We welcome it.
The only people who will suffer will be those who can not comply. Feel free to leave comments.
Regards,
Kevin Riddell
Director
BettorTrader: The truth about BettorTrader Horse Racing Software by Kevin Riddell

Posted by bettortrader 
Posted by bettortrader